Perception Without Awareness

Written by alexey.lyakh on February 14, 2011

Perception Without Awareness and Subliminal Advertising

James Vicary Subliminal Messaging

A subliminal message is one that passes below the threshold of consciousness and persuades you to act upon it. The term was coined by marketing man James Vicary in 1957. He claimed that subliminal, flash-frame advertising messages saying ‘Thirsty? Drink Coca Cola’ and ‘Hungry? Eat Popcorn’ inserted into a movie caused a dramatic rise in purchases at the snack kiosk. It was an ad man’s dream. A way of instantly turning passive viewers into active consumers.

Vicary’s advertising experiment came to light in 1957 in Vance Packard’s best-selling book The Hidden Persuaders. Packard wrote about a series of subliminal projection experiments that had taken place in a New Jersey cinema but was unable to verify the source. James Vicary, who was cited in the book about other research, later stepped forward to take credit for them. His claims created a sensation.

With James Vicary in the driving seat many people jumped aboard the subliminal bandwagon. Advertisers saw it as a way to influence consumers. Radio stations toyed with the idea of subliminal audio as a way of incorporating traffic, weather and safety messages into broadcasts. Politicians feared it could be misused for political ends. Long Island tabloid, Newsday, pronounced it ‘the most alarming invention since the atomic bomb.’ And the L.A. Times declared that James Vicary was ‘as evil as Nazi war criminals, and should be shot.’ One year after the publication of The Hidden Persuaders, subliminal advertising was banned from television in both the USA and UK. It was deemed too dangerous.

In fact there is great doubt that Vicary ever conducted any such experiments. Attempts by other researchers to duplicate Vicary’s success have all failed. Even Vicary’s attempt in 1958 to persuade viewers to call a TV station after being subjected to subliminal messages did not work. His Subliminal Projection Company went out of business the same year. In 1962 Vicary confessed to Advertising Age magazine that his original claims were a marketing gimmick designed to promote his company. Ironically this is one message that the public seem to have missed and belief in the persuasive nature of subliminal advertising is widespread.

Vance Packard And The Hidden Persuaders

Vance Packard’s 1957 book, The Hidden Persuaders, topped the best-seller list for a year, selling over a million copies. It was one of the first pop-psychology books and tapped into 1950’s concerns about the persuasive power of advertising.

The book was intended as a critique of the advertising industry which had enjoyed huge success in the 1950’s but was now facing a more sceptical public. Consumers had learned to resist the one-line slogans, exaggerated promises and jaunty jingles of the advertisers. A more subtle weapon was needed and advertisers believed they had found it in the field of psychology where Pavlov’s dogs salivated at the sound of a bell and Freud found meaning in dreams. They hoped to tap into our unspoken desires. We would buy the product without ever knowing why.

The Hidden Persuaders made the public aware of all the psychological tools that the advertisers had at their disposal. It spoke of research into the trancelike states of shoppers when they were in the supermarket. How hypnosis has been used to try to understand why we prefer one brand over another. And a story in The Times newspaper describing how images of ice cream had been flashed briefly onto the screen during a movie in New Jersey with the result that ice cream sales increased. It was mind control. It was scary.

Packard was a journalist not a scientist. The anecdotes in The Hidden Persuaders are often unsourced coming from anonymous advertising executives talking about covert persuasion experiments undertaken in unnamed stores. Or stories about the belated recognition of why consumers counter intuitively chose one product rather than another. It was a hodgepodge of fascinating, but not necessarily related material. But for many readers the book revealed the dark side of the advertising industry and their seemingly dubious methods. It led to a debate about whether or not it was ethical to prey upon our hidden weaknesses and fears to sell products. Whether it was wrong for social scientists to use their training to manipulate behavior instead of understand it. And what could a totalitarian government do with access to the same psychological technology?

The Hidden Persuaders became the wake up call for ‘brainwashed’ consumers everywhere and placed the idea of psychological manipulation and covert persuasion firmly in popular culture.

Although Subliminal Messages are in fact a hoax at their roots, there is undoubtedly a form of influence that advertisers and media have on the general public. This is better examined in the short videos below.

Perception Without Awareness

Perception without awareness is the implanting of an idea without the subject being aware of it. An everyday example of this priming in action is when someone whistles a tune and then sometime later you start to whistle the same tune. A third party observing the two of you would see exactly what happened. But you remain oblivious to the way the tune entered your mind. You might not even remember your friend whistling it first.

In 1999 Adrian North, David Hargreaves and Jennifer Mckendrick of the University of Leicester staged a psychology experiment in a wine shop. They found that when French music was played in the shop 77% of the wine sold that day was French. When German music was played 73% of the wine sold on that day was German. The nationality of the music was changed on alternate days over a two week period. When questioned after their purchases 86% of the customers said categorically that the music did not affect their choice.

In a later experiment Dr North showed that music could also be used to significantly to prime the sense of taste. In this situation a wine tasting was held against a background of different types of music. Wine tasted against a background of powerful and heavy music was described as heavy. At the other extreme, wine tasted against a background of soft mellow music was described as mellow. The subject’s perception of taste had been unknowingly altered by the music they heard.

The extent to which people can be primed by the words they read has been shown by several experiments, notably one by Bargh, Chen and Burrows in 1996. Subjects studied sets of words and unscrambled them to make sentences. Half of the subjects had sentences with many words that related to stereotypes of old age: slow, wrinkled, feeble etc. The other subjects had neutral words. When they completed their scrambled sentence test walked down a corridor to deliver their paper. The subjects primed with words relating to old age, walked far slower along the corridor than their colleagues as if they had taken on an aspect of the words they were reading.

In this video we see an example of how PWA can influence peoples behavior in the setting of a shopping mall.

Brain Response

Since the late 1950’s governments around the world, including the US and UK, have banned subliminal advertising despite it being generally accepted that it doesn’t work. However research into the subject has continued and in 2007 Science Daily reported that researchers at University College, London had found the first physiological evidence that invisible subliminal images do attract the brain’s attention on a subconscious level.

Using MRI scans, the study explored whether an image which reaches the retina but you’re not aware of, has an impact on brain activity. In tests subjects’ brains did respond to the object even when they were not conscious of having seen it.

Dr Bahador Bahrami of UCL, said: “What’s interesting here is that your brain does log things that you aren’t even aware of and can’t ever become aware of. We show that there is a brain response in the primary visual cortex to subliminal images that attract our attention — without us having the impression of having seen anything. These findings point to the sort of impact that subliminal advertising may have on the brain. What our study doesn’t address is whether this would then influence you to go out and buy a product. I believe that it’s likely that subliminal advertising may affect our decisions — but that is just speculation at this point.”

These findings were similar to the results of research by Joel Voss and colleagues of Northwestern University in Evanston, Illinois. In this study subjects were shown 12 kaleidoscope images for 2 seconds each while they also performed an unrelated number task to distract them from consciously committing the images to memory.

When asked a minute later to look at pairs of similar-looking images and choose the one they had seen before the volunteers were 70% to 80% accurate. According to chance it should only be 50%.

The following video is a short part of a sales video made by a relatively well know internet marketing “guru” Frank Kern. Basically he is just driving around in his Porsche talking about how awesome his life is because he makes money online, creating desire in those watching to live the same sort of lifestyle by buying his course or becoming a member of his class. Now his courses are quite expensive, around 2-3k, however truth be told they are very helpful if you are just starting out. What’s interesting about it is the little hidden messages that he sneaks in, in a seemingly casual ride along conversation.

Now it’s not entirely subliminal as you can actually see the messages in real time if you’re looking for it, so this is more along the lines of PWA. The cameraman purposefully mentions 19 m/h to focus your attention on the number rather than the message below. It clearly states “Become A Member”, and then it says “Call 619 388-4111″. Not sure what the number is for but by now it’s disconnected, but the Become A Member bit is quite obvious.

Supermarket Techniques

Though subliminal advertising may be banned in most countries we are still at the mercy of cunning marketers and merchandisers. Here’s a quick run through of some of the subtle tricks supermarkets use to part us from our cash.

BOGOF or Buy One Get One Free

Research showed that more than 50% of shoppers couldn’t resist a buy-one-get-one-free promotion. Great if you’re getting a bargain on something you really want but how many people get tempted into buying something they didn’t need let alone two of them?

Bait and Switch

The technique is to tempt the customer with a product at a low price, the bait, but then persuade them to buy an alternative higher priced product, the switch. It’s illegal to advertise a lower priced product that never existed but fine to replace with a higher cost alternative when the bargain? item has sold out or place a higher cost, better quality choice next to the cheaper option. It’s a general rule in sales that the volume of all products sold increases even though only a certain number are on offer.

Eye Level Is Buy Level

The items with the biggest profit tend to be in the line of sight of the customer. Cheaper items will be on the higher or lower shelves.

Stock Up Now!

The Food and Brand Lab at the University of Illinois found that promotions using multi-unit pricing such as three for $3, purchase suggestions such as “stock up for Easter”, or with purchase limits such as “limit three per customer” increased the amount consumers purchased. All three types of promotion increased purchase amounts by 30% to 105% over what consumers would normally plan on buying?.

These techniques are used by advertisers every day influencing our decisions to buy certain products over others, now if you have a website that you are using to make some sort of income, consider what you could be doing if you are thinking from this perspective? Simple banner animations to barely noticeable shades of font on the background of the page conveying messages, certain parts of the text in italics or in bold can be arranged to stand out from the rest with a specific message. The only limit to this is your creativity. And whether you are convinced this works or not is quite irrelevant because you have nothing to lose by adding some of these techniques to your business or website.

Our Marketing Grand Prix Event Reported on Reuters and Yahoo! News

Written by Martin Wong on February 7, 2011

eMarketing Grand Prix 2011 - Vancouver, B.C. - Feb. 25thThe word is starting to spread about our world-class marketing event in Vancouver on Friday, February 25th. Our press release announcing the event was released today and quickly picked up by global news agency, Reuters, as well as Yahoo! News. The full press release follows:

Vancouver Web Agency to Attract Over 100 B.C. Marketing Executives to ‘Grand Prix’ Event

PR Newswire

VANCOUVER, British Columbia, Feb. 7, 2011

VANCOUVER, British Columbia, Feb. 7, 2011 /PRNewswire/ — Vancouver Web agency MarketingSmartt announced today some of the top B.C. executives that will be attending its exclusive “Grand Prix 2011″ marketing management conference on February 25th. The list includes companies such as IBM, Houle Electric, Sierra Systems, Blenz Coffee, Accent Inn, DNA Data, and Hemlock Printers.

MarketingSmartt Grand Prix 2011 is an exclusive 1-day conference delivering Web, Social and Mobile marketing strategies. Signup is by invitation only, admission is by donations, and all proceeds will go to MarketingSmartt’s charity partners — Union Gospel Mission and A Loving Spoonful.

The Company contributes the popularity of the event among B.C. executives to several reasons.

“Companies want to keep up with the speed of change in an era of Web 2.0, mobile marketing, and localized search results,” states company CEO Saleh Tousi, “Plus, it’s not often you get to schmooze with other top executives next to racecars and a pit crew. This event will really bring together the local business community.”

For media inquiries about the event, please visit www.emarketingbc.com or contact Agata Szymaszek at (604) 473-9700.

About MarketingSmartt

MarketingSmartt is the only Web agency that helps marketing managers of ambitious companies utilize the latest technologies to build tribes around their brands in an era of Web 2.0, mobile, and localized marketing. For additional information please visit our website at www.marketingsmartt.com.

Read the Reuters article.
Read the Yahoo! News article.

Renovations at the SmarttNet Office

Written by Martin Wong on February 2, 2011

The last couple weeks we’ve been doing extensive renovations at our Burnaby office. As our company has grown in the last year we have needed more space to accommodate new employees. We also decided to update the design of the office by hiring Lois Interiors to make the SmarttNet office a more vibrant setting.

Here are some of the photos taken after our recent renovations:

The bright red walls in the Boardroom.

The bright red walls in the Boardroom.

boardroom

The table, chairs and art in the new boardroom.

The lattle, espresso and coffee station.

The latte, espresso and coffee station.

The new plants and furniture in the lobby.

The new plants and furniture in the lobby.

Agatha, our new Administrative Assistant at the front desk.

Agata, our new Administrative Assistant at the front desk.